Jim Dethmer taught me the power of owning mistakes and gave me the words that I’ve used ever since.
“Before we begin, I said I was going to ____. But I did not ____. I want to take full responsibility for it and check if there’s anything, within my ability, I can do to clean it up with you”.
Danny Meyer further adds a helpful framework.
- Aware you made it
- Acknowledge it
- Apologize for it
- Act to fix it
- Apply additional generosity
Mistake can cripple or a renewable resource for learning.
A leader, politician, restaurant, friend or father.
That’s the difference between good and remarkable, if you choose.
