Apology, at its core, is not about taking responsibility. It’s not about figuring out who’s right. It’s not for finding solutions (although that can be helpful). The apology is about repairing connections.
The other option is simple — walk away and cut off all future interactions.
No one is immune to error (not even a perfectionist). When humans interact and something goes wrong, the apology builds a bridge that enables us to move forward.
It’s not easy to find the strength and allow yourself to feel vulnerable, but no one said that it was easy. We do it because it’s worth it.
Next time when you give an apology, ask “how can I repair the connection?”
[Why Won’t You Apologize? is a guidebook for anyone seeking to offer a heartfelt apology. Please read this before you apologize.]
“Fair” is a useless concept and it is often an unhelpful narrative. What is fair is is hugely at variance from 100 years ago.
Our society tolerates gross unfairness every day. It tolerates misogyny, racism and the careless indifference to those born without privilege.
We have to remember that change is not made by shouting “unfair”. It is a hard and slow work of understanding, trust and commitment.
Fair has come a long way and it is made possible by people no smarter than you. We share stories of a different future, of how things could be better, of how to do it, one person at a time. We show up.
Fair is not a complaint. Fair is work. Fair because it is better.
Funny how the phone was never an enemy before, but it is now. Today, the phone has become more interesting than reality. We are constantly being distracted by it. And we can’t put it down.
Too often, we bought the belief that there’s some sort of evilness in technology. We blame the phone.
Yet, we also realise that we have the power to delete any apps on our phones. There are tools like the Pomodoro technique, freedom app and the light phone.
As we transit from the industrial (do what you are told) age, perhaps the real problem is not your phone. It is choices. Each of us gets the same amount of attention to spend each day. It’s a competitive advantage to figure out how to focus it to get something done.
Instead of being entertain by the phone, what do you choose to do instead?